Refund Policy

Last updated: September 20, 2026

This policy applies to purchases of Nemesis Site made directly from Advanced Data Machines, LLC (ADM), including purchases completed through ADM’s authorized payment provider.

Refund eligibility

You may request cancellation and a full refund within 14 calendar days of purchase if ADM has not yet issued the installation-bound license associated with that purchase.

After an installation-bound license has been issued, refund requests are reviewed individually. Nothing in this policy limits any refund, cancellation, or other right that cannot be waived under applicable law.

Annual renewals

You may cancel automatic renewal at any time. Cancellation prevents the next annual charge and does not shorten the current paid license term.

Canceling an annual subscription does not automatically refund a charge that has already been completed. Refund requests for a completed renewal charge are evaluated under the same eligibility rules described above.

Requesting a refund

Email support@advanceddatamachines.com and include:

• the purchaser’s name and email address;
• the Paddle transaction ID or ADM invoice number, if available; and
• the reason for the request and any information that may help us review it.

If a refund is approved, it will be returned through the original payment method where practicable. The time required for funds to appear depends on the payment provider and the customer’s financial institution.

Questions

For questions about this policy, contact support@advanceddatamachines.com.